PROCESSING AND DELIVERY TIME
Orders are processed Monday through Friday and are shipped within 24 hours of placement, excluding weekends and public holidays.
We use Australia Post Express which is next business day delivery within the express post network (Australian capital cities and major metro areas). Regional areas outside the express post network may be 2-5 days.
If you have not received your items within five business days of making your order, please email customer care at email@example.com with your full name and order number and we will look into your delivery immediately. In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your local post office for collection.
We are only able to deliver goods to Australia.
We offer free shipping for orders over $50 (excluding special delivery services and areas). Orders under $50, we charge a flat rate of $10 for all domestic orders.
You can return any item within 30 days of purchase if the item is unused with the original tags still attached; and in the original packaging which must be in the original condition. If some items are customised (e.g. alterations) according to your instruction or selection, we reserve the right not to offer a refund. In addition, all refund rights under both state and commonwealth law apply.